Our service is available 24 hours a day, 7 days a week, including holidays. With a simple phone call, we will assist you in the process of transfer of a fast and efficient way. We attend over 5000 local and international emergency transfers every year. Our call center coordinates emergencies in all levels of care from Burn Emergencies, Neonates, Pediatrics, Cardiovascular, Neurosurgery among others.

Transfer of patients



Your call will be answered by one of our Medical Clerks who will take the clinical information  and request the necessary information to advance the process


  • The Medical Clerk will submit the case to the appropriate specialist.Physicians will discuss case and desicions will made.
  • Bed will be coordinated on the appropiate area of care.
  • Special Clinical Arrangements.


  • Insurance authorization is coordinated or private deposit
  • Instruction Form and Special Instructions sent for patient and relatives


  • Air and Ground Ambulance Coordination
  • Travel ,Transportation and Accomodiations for relatives .
  • Additional Details